Policy Change - Allowed Absences for 2023

Starting in January 2023, we will need 7 days notice for any planned absences, and we will also allow each swimmer 2 unplanned absences per year for illness or other unexpected events. A makeup lesson will be put on your account for family-generated absences, credits will not be given for these planned and unplanned absences. If Little Strokes cancels lessons because of inclement weather, instructor illness, or chemical issues, etc. we will still provide the choice between a makeup lesson or a credit. To clarify - credits will not be given for family-generated absences starting in 2023; we will only provide makeup lessons. We need a week's notice for any planned absences, and each swimmer receives 2 "sick days" for unplanned absences. If absences are not reported at least a week ahead of time, or if you have already used up your 2 sick days, you will still be charged for the lesson. This policy change brings us closer in line with most other swim schools, gymnastics providers, soccer teams, music lessons, etc. regarding absences.

We will also be changing our policy regarding requests for turning makeup lessons on your account into credits. We will not allow makeups to be turned into credits more than 60 days after the missed lesson. We feel that 60 days is a long enough time to determine whether or not you will be able to makeup the missed lesson. Makeup lessons stay on your account for a year, so it's not as if you lose the missed lesson after 60 days. You simply can't request that it be turned into a credit after 60 days have passed.